Blankets & Throws from The Good Gift Co. are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Blankets & Throws from The Good Gift Co.
Academy House 27-29 Sheddon Park Road Kelso Roxburghshire TD5 7AL United Kingdom
Phone: (+44) 131 557 5814
Email: sales [at] blankets-and-throws [dot] co [dot] uk
VAT Number 981575285
Sheddon Park Road
Company Number: SC275377
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard & American Express. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
UK shipping is a standard £3.95 per order or £7.95 via courier. Orders over £150 are send free of charge.
International shipping is based on weight which is calculated automatically during checkout.
We try deliver your order right away but please allow 3 - 5 business days in the UK, 6 - 10 in the Rest of the World via Airmail; Surface can take up to 8 weeks. In exceptional circumstances please allow up to 28 days for delivery for all destinations.
If there is a delay we will contact you giving the estimated delivery date.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges Our VAT number is 981575285.|
Credit Card Security
We realise that many people are uncertain about using their credit or debit cards on the web. So this is how we protect you:
1. We use Worldpay to process your payments.
When paying for your shopping you use the Worldpay website. You will notice during the checkout that you are transferred to the Worldpay website. This is nothing to worry about, it just means that you give your details to them on their encrypted website (which is confirmed by the Padlock displayed in your Browser). They then send us an email stating that your payment has been made. We never, ever, see your credit card details; neither does anyone else.
2. Our checkout pages are all encrypted
From the moment you start the checkout process your shopping cart is encrypted. This means that no one else can see what is in your cart, or your personal details, as they are transferred over the Internet. Once again the padlock will be shown in your browser to confirm this and proves our site is secure.
3. We are at the end of the telephone.
If you are still concerned, fair enough. Just ring us on 0131 557 5814 and we will take your order and payment over the phone.
We want you to be satisfied.
If we send you the incorrect item or there is a fault we will give you a full refund or send you a replacement; whichever you prefer.
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on (+44) 131 557 5814 (International +44 (+44) 131 557 5814) or fax us on or write to us at Academy House 27-29 Sheddon Park Road Kelso Roxburghshire TD5 7AL United Kingdom|
Blankets & Throws from The Good Gift Co. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
We will exchange your order if you change your mind but we will only despatch the replacement after we have received the original.
Returns are based on case by case basis but as a rule of thumb we would refund you the purchase price of the item but not the shipping charge or costs.